Our Testimonials

Read what our customers have to say ...

The whole process easy & stress free

If you are looking for a car, see Mark at New Lambton Auto. They made the whole process easy and stress free.

Mark and his team were extremely professional, helpful and upfront about how they could help me find the right car. No games or hard sell.

They helped me with finance and even followed up the see how I was liking the car.

I would recommend them to anyone looking to buy a car without the hassle.

Mark McFarlane

Honest & provided a personable service

I cannot recommend Mark and his team at New Lambton Auto highly enough. Mark went above and beyond my expectations throughout the entire sales process. He was honest and provided a personable service from beginning to end.

LOGANSTAR TV

Astounding level of Professionalism

Grateful is an understatement.

My experience with the New Lambton Auto Centre has been nothing short of Amazing.

Being a 26-year-old female, I can’t say I know a whole lot about cars so this whole process was quite the overwhelming experience.

I compared my options, but I felt that the customer service and knowledge that I received from Mark exceeded expectations and it turned out to be an exciting experience. I never felt pressured into deciding then and there and received a huge amount of support when choosing the right car for me. I am not usually one to write reviews however the level of respect that I have for this business cannot be put into words.

Highly recommend the New Lambton Auto Centre for anybody looking to purchase a car as they display an astounding level of professionalism, empathy, trust and are so optimistic you will leave with a huge smile on your face – I know I did!

Maddy Walters

Great completely painless service

Dealt with Mark who seemed like a totally straight up guy. Great completely painless service.

Patrick

Amazing Customer Service!

Walking into New Lambton Auto Centre I did not expect to receive such amazing customer service! From the second I walked through the gates, I was made to feel unbelievably welcomed.

My experience with Mark & his team was so different to any other dealerships I have previously dealt with. They went above & beyond in my opinion, by listening to my every need, answering any questions I had & did not once make me feel pressured at all which is common when searching for a new car.

They are so genuine in wanting to find the right fit for you and making sure you leave 100% happy. I am beyond pleased with these guys & cannot recommend them enough!

Justice Bower

Quick Process

What a quick process for the perfect car for me.

Junya Fam

Friendly, helpful and best of all honest!

I highly recommend New Lambton Auto Centre! I usually find buying a car stressful but Mark made it so easy. He’s friendly, helpful and best of all honest! If you want a great deal go and see Mark - a great car yard!!

Tracy hosking

Extremely happy with my entire experience

My experience with Mark from New Lambton Auto Centre met and exceeded my expectations. I highly recommend that if you are looking for honesty and good old fashioned customer service. Then go and see Mark from New Lambton Auto Centre. I received the best customer service, I was always made to feel welcome and nothing was too much to ask. Mark was very personable, easy to talk with, polite and I never felt pressured. Mark took the time to understand my needs and he worked with me to find the best deal and to make sure that I was happy. I had to write a review because I was extremely happy with my entire experience at New Lambton Auto Centre. I encourage anyone who is the market for a new car to go and see Mark, he will give you 110% effort and more. I was absolutely pleased with this trustworthy dealership. Thank you for making my September just that little bit happier :)

Alison Yarnold

Really helpful

I don't normally leave reviews but felt compelled to after my experience with New Lambton Auto Centre.

Buying a used car can be a challenging experience for anyone, from finding the right car out of all the options to getting the right price, the market can be filled with pitfalls and finding the right person to trust can be difficult. This vehicle was the 5th used vehicle I have bought over the years (this was the first from New Lambton Auto Centre) and each time involved visiting a lot of car dealers. I researched what vehicle I wanted and kept looking for an option that was local (I live in the upper Hunter) but couldn't find one close.

New Lambton Auto Centre had the car I wanted at a good price compared to other options. I wasn't sure at first about buying the car from a place that is almost 2hrs from home but thought it was worth a try. I called them and got Tony who was really helpful in describing the car and flexible with options to come and inspect, we agreed to the price as long as the car fit the description. When I arrived, I saw the car was exactly as described and ran well on the test drive. Tony was great to deal with, was informative and good to talk to, not your usual pressure sales that tends to come along with used car yards which was great to see.

I bought the car and it performed really well but after 3 months developed an internal issue (which couldn't have been known at the time of sale to myself or New Lambton Auto Centre). I wasn't sure what to do and so rang Mark and I have been blown away with the level of service and support I received in getting the issue rectified. Mark went above and beyond to make sure I was kept in the loop on what was happening and made sure I had alternate transport while it was fixed. He operated with genuine care and made sure I was looked after. What could have been a very stressful and expensive situation was handled really professionally with little impact to myself which speaks highly of Mark's integrity. I have a great deal of respect for how Mark and Tony do business and I would not hesitate to recommend them to anyone for a used car.

Mark, if you read these reviews thank you again for your support, my wife and I really appreciate it.

★★★★★
Nathan Donegan

Exceeded my expectations

My experience with Mark from New Lambton Auto Centre met and exceeded my expectations. When the time then came for me to purchase a new car, yes, I did shop around, but without a doubt I received the best service from New Lambton Auto Centre. Mark was very personable, easy to talk with, polite and I never felt pressured. I had to write a review because I was extremely happy with the price I paid for my car and I would recommend Mark to anyone looking to purchase a car. I was absolutely pleased with this trustworthy dealership.

★★★★★
Virginia Avtarovski